Thirteen years ago in Sweden’s capital of Stockholm, Lightweb was founded by Oscar Lundgren creating company websites in the area. Their work was custom and made from scratch to fit the client’s needs. Within two short years they moved away from the “doing-it-ourselves” world to the CMS world, adopting Joomla! and WordPress as crowned favorites.
In 2011, Sweden’s biggest learning company bought out Lightweb, becoming Lexicon Webb where they specialized in CMS development, education, and support, with a major focus on WordPress and delivering cutting edge website solutions to SMB customers around Scandinavia. Three years later, Oscar left Lexicon and formed a small team, reopening the agency under the former name - Lightweb. All in all, they still remained a WordPress-niched bureau, offering SEO, SEM, and social media services.
Though their client base is mainly within Sweden and Scandinavia, Lightweb still works with some big-named international clients such as Renault, Fazer and NCC. With a few hundred clients running WordPress sites - some new, some old, some with continuous maintenance, some without any monitoring at all - it wasn’t unexpected that backend issues would arise.
This makes a perfect hotbed for hackers, bots, and other "web-villains".
Having helped their own customers get malware- free themselves, Oscar knew firsthand how extremely time consuming it is especially when web security is not their primary focus. In addition, there’s a substantial amount of responsibility on the web developer when cleaning a customer’s hacked site. Oscar and team were already up to their ears with work when things escalated - the Lightweb site got hacked. The site got blacklisted from Google very quickly, with several strange redirects, and various components not working properly.
The site showed malware and blacklist warnings, customers and prospects started calling us and let us know our site’s been hacked. Kinda embarrassing when we’re trying to sell new websites.
In dire need to address the problem right away, they called Sucuri, a company they were well aware of but had never tried. Oscar admits, he was a skeptic. He knew there was a good chance things could be missed, having done so himself, along with the amount Sucuri charged being seemingly low. But after trying it:
We will never ever clean a site on our own again, we are extremely happy with the swiftness, professionalism and accuracy Sucuri delivers. We are now pointing any hacked clients to Sucuri, and all have been satisfied this far.
For a year now, after a simple DNS setup and getting the AntiVirus and Firewall plans, everything has been running smoothly. The customers Oscar has sent to Sucuri have all been extremely happy with the service provided:
I knew about Sucuri, (been using the website scanner for a long time) but we had not used their services before. Now was the time. And it worked perfect from the second we created the malware removal ticket until the cleaning process was done.Sucuri did it quick and kept us updated during the process.
Oscar knows a lot about the steps it takes to clean a website, from scanning to removing files from the server, addressing security issues, upgrading systems, and re-indexing Google but admits that’s only the tip of the iceberg.
I must say there are very few software, SaaS or tech service companies bringing such a qualified service to the table in such a professional way as Sucuri, and this I can say for sure after almost two decades in the tech industry.