Why Sucuri

  • Magento Security
  • Trusted Security Provider
  • Fast Response

Favorite Features

  • Monitoring
  • Alerts
  • Web Application Firewall
  • User Interface

About

Note from the owner:

From an early age, I realized how much I enjoyed off-roading and the excitement it brought me every time my family would go to the High Desert, Ocotillo, or Glamis. Whether we were driving motorcycles, quads, or sandrails, it was a complete blast for me. I knew I wanted to be a part of it and since that first adrenaline rush, I've always had some form of contact with what I like to call a great sport.

I've been in the desert racing seen now for the past 20 years and have raced in a variety of different classes, from Trophy Trucks to Class 10. During the past eight years, I had navigated towards the Jeep industry and became hooked. This was right there with everything I loved about off-roading and more. Crawling in Moab or Racing The Hammer - this was my fix! My passion and experience have brought me in touch with what products people need for this industry.

Last year, I decided to take my experience and knowledge into launching Crawler Conceptz. It became instantly clear that people loved our products and wanted more. We rapidly grew and have currently expanded into the facility next door, hiring more fabricators to keep up with the demand. I have plans in the works for a complete line of JK, LJ, TJ products within the next year.

I want to build a quality product that will not only last driving to and from work but can also take a serious beating every weekend out on the trail. That's my goal.

-Shad Kennedy-

Challenge

Robert Walters, Marketing Website Maintainer (also known as “the web guy”), spends a great deal of time on the Magento-based CMS platform for Crawler Conceptz.com. It is the home website of the fastest growing company in the armor market which prides itself on providing the finest quality American-made, easy-to-install parts and best protection for Jeeps.

The site had been an inherited solution run on Amazon Web Service (AWS) with very little maintenance or growth flexibility, therefore making it nearly impossible to identify when outside threats were lurking. Like most older websites, inherited software can be hard to understand or technically manage and commandeer the transactional data. However, Robert was contacted directly by a Sucuri employee (enthusiast and friend of the 4x4 industry community) who made him aware that some customer data had been managed in an unsecured environment for a while without Robert’s knowledge. Solid evidence of this exposure to the site and potential security threat was identified and given to him via a SiteCheck scan. Even though at the time of these discoveries the website wasn’t currently under an attack, a preventive solution was needed.

It wasn't up to date with standard maintenance. I never really realized how vulnerable it was from a security standpoint. That’s where Sucuri really helped me.

Specifically, the website’s credit card information had been infected from a third-party source through the installation of malware on their Magento platform. This allowed all customer credit card information to be exposed. None of this would he have known otherwise without Sucuri.

Solution

Initially, since the site was inherited from another web designer, Robert wasn’t able to provide adequate information for Sucuri to establish their services.

This, however, did not stop the professional and knowledgeable staff from quickly and efficiently launching their protective services, the Website Firewall protection, and Monitoring program. Sucuri was able to fix that with an easy interface, just a ticket into the support group and you guys got it all dialed in right away.

After setup through the program, the malware attached to the Crawler Conceptz website was removed. Additional malware was found in the Magento template itself and the malicious script was immediately removed as well.

Their attention to detail, metrics, user interface, customer service and security make this the most value-added resource for our site, our company’s security, and the security of our customers. And with social media today, if the word gets out that your site goes down or allows others to see their credit card information you’re destroyed. You just dug a hole you can’t get out of.

From there, it was a natural transition for Robert to request additional services to help find any other issues and provide immediate resolution to remove those threats. Sucuri provided a valuable plan by which the site could remain secure in the future. Now they have two security stacks (full coverage for Crawler Conceptz and their new second website for truck parts).

I would absolutely highly recommend as a great third-party alternative to any security Magento is providing.

Though there’s some extensions, scans, settings server side from a firewall perspective on the Magento platform, it's important to think about how to protect at the perimeter. There are more issues aside from malware on websites, such as DDoS attacks and more. By virtually patching these vulnerabilities discovered at the edge of Sucuri’s network - not yours - means attacks will never infiltrate your environment. Some bad actor is automating attacks against sites by distributing high volumes of traffic to take it down.

From an ecommerce perspective, whatever the platform, safeguarding transactional data and Personally Identifiable Information (PII) with some external third-party solution is a necessity.

Results

Robert’s first impression of Sucuri’s dashboard interface was fascinating and eye opening. He values being able to see potential attacks on the site - from what country the attacks originate to how many attacks there are in a day.

It showed what the potential vulnerability is to your ecommerce site. Not really having that protection and having your eyes open to that visibility. It’s amazing how blind people actually are on sites that have ecommerce on it. I find it pretty fascinating.

What people don’t understand - as vendors, ecommerce providers, folks doing online business - is that if we’re not taking care of these things expeditiously, it puts us in a position to be banned from processing credit cards altogether when we talk about PCI compliance from the credit card companies. You get to a place where you essentially lose your ability to even perform ecommerce online with these issues that come up with personally identifiable information, the site being infiltrated and that stuff stolen. It’s the vendor's responsibility to take care of that. It’s unfortunate to see in today’s landscape of what is the internet and ecommerce online, to see this happening at such a high and quick scale.

Luckily Robert never received any negative feedback from customers or the credit card companies. because the problem was caught quickly enough to resolve any issues. Immediate results were seen through the intuitive Sucuri dashboard interface. Offroading community is a multi-billion dollar industry, many having very vulnerable websites.

Ever since Sucuri patched our data there have been no issues and we can now sell millions of Jeep parts around the world. We can monitor all forms of access to our site, whether it be friendly or malicious. We are able to easily and efficiently whitelist our URLs and web builder IP addresses when our site is being upgraded or maintained. We are also able to blacklist known malicious threats as necessary.

Sucuri has provided Robert with a reassuring peace of mind that, at an affordable cost, for their website security needs.

100,000% I absolutely recommend Sucuri, and honestly, not just in the offroad community but especially for any ecommerce site. It’s a no brainer to have that feeling of security you’re not only protecting yourself but your customers that help provide for your company.

WHY SUCURI?

Thought Leaders in Website Security

Sucuri has been involved specifically in the website security space over 6 years, analyzing what attackers do and how they do it. This knowledge is at the core of how the technology is built.

Simple Deployment

There is no installation required, the technology is quickly enabled via the Sucuri dashboard and at the DNS level. Changes can be made via an A record switch, or full DNS management.

Active Vulnerability Research

Sucuri’s research is second to none when it comes to vulnerability exploit attempts. Our research is widely distributed and syndicated across all major media and security outlets.

Enterprise Affordability

Budgets are tight, demand is high. Sucuri has the luxury of size and youth, we bring the right level of enthusiasm, adaptability, and technology to the enterprise website security game.

Get Complete Website Security

$24.99/month per site

Billed Annually at $299.99

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