- Expert Assistance
- Highly Recommended
- Stress Reduction
- Support Team
- Malware Removal
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- Dedicated Support Team
Founded in 2014, Yoghurt Digital is a marketing agency based in Sydney, Australia. They’re an organization with a staff of about 20, whose core services include conversion-rate optimization, PPC and biddable media, and SEO and content. Yoghurt prides itself on the ability to prove out creativeideas with data tracking and measurement.
Their clients include big names like Converse, H&R Block, and Four Seasons, but Yoghurt’s operating model is startup-esque — with lots of hustle and a high-touch experience. While their expertise lies mostly in data analysis and strategy, Yoghurt provides end-to-end care, even if a request falls outside their typical services.
Yoghurt had already been evaluating website security providers in 2018 when a question came up about securing an online presence they were charged with marketing. After a recommendation, Sucuri became the top choice due to quality, price point, and the easy setup of self-managed services.
The problem emerged in 2018 when a client experienced a hack and, naturally, turned to Yoghurt for help.
For an agency specializing in data analysis and campaign-building, malware remediation was a daunting task. The cleanup required resources that weren’t immediately available. But with hustle built into their DNA, Yoghurt committed to solving the problem. However, they needed to ensure a seamless experience with very high confidence in the results.
Yoghurt contacted Sucuri, who customized a malware cleanup plan and immediately started the malware remediation. A dedicated support team remained available during the process to provide progress updates.
“The support team is great. Whether via live chat or ticket support, we found them to be very knowledgeable, responsive, and very helpful.”
—Matthew Forzan, Yoghurt Digital Co-founder & Director
Sucuri also evaluated the scope of Yoghurt’s needs to ensure the cleanup wasn’t cost-prohibitive. A plan emerged: Sucuri would get the website back to normal while Yoghurt focused on restoring organic search performance.
Within hours, Yoghurt’s dedicated support team reported the website was healthy and back online. Yoghurt evaluated the cleanup and reported the fix back to their client, who was ecstatic the stressful experience had ended so quickly. The website’s ranking in organic search even returned to normal after Yoghurt dealt with the aftermath of the hack.
“The malware cleanup process was ridiculously quick and cost-effective. Sucuri’s proven experience made them a much better choice for us, compared to having our dev team dig around and try to remove maliciouscode they hadn’t encountered or experienced before. The result was a clean website fixed in a matter of hours and a happy client!”
—Matthew Forzan, Yoghurt Co-founder & Director
Yoghurt and Sucuri continue to enjoy a close relationship that greatly benefits both organizations. Yoghurt is able to confidently take on more clients with higher expectations, knowing that Sucuri will always be ready to handle any hacks and attacks.
Note: Many of our loyal customers are part of our referral program and earn money by referring new customers to Sucuri. It is our goal to provide such excellent service that you want to share it with others. Learn more about our referral program or contact us if you wish to be featured in a case study!
Thought Leaders in Website Security
Sucuri has been involved specifically in the website security space over 6 years, analyzing what attackers do and how they do it. This knowledge is at the core of how the technology is built.
There is no installation required, the technology is quickly enabled via the Sucuri dashboard and at the DNS level. Changes can be made via an A record switch, or full DNS management.
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Sucuri’s research is second to none when it comes to vulnerability exploit attempts. Our research is widely distributed and syndicated across all major media and security outlets.
Budgets are tight, demand is high. Sucuri has the luxury of size and youth, we bring the right level of enthusiasm, adaptability, and technology to the enterprise website security game.
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