Feature Comparison
Akamai is an enterprise-level product and the cost can be
prohibitive for small organizations. Sucuri has a website security
plan suitable for every website, from a small blog to a large
enterprise.
User-friendly Dashboard
Sucuri offers a user-friendly dashboard. The product activation is
simple and Sucuri representatives are happy to help. Akamai’s user
interface can be daunting and confusing to new users and requires
specialized training or SIEM integration systems. You can see a
preview of the Sucuri dashboard in the online
demo.
Customer Support
Sucuri offers 24/7/365 support. You can reach a trained Sucuri
representative via chat, phone, social media channels, and email.
Sucuri can set up any product for you via a ticket system. Some
Akamai customers reported that they try to upsell their product when
a customer needs technical support. Another concern is that some
Akamai phone support representatives do not speak fluent English,
making communication difficult.
Predictable Pricing and Volume Discounts
Sucuri has a predictable pricing system based on the level of
response required. For web professionals, Sucuri offers volume
discounts and flexibility to protect your client projects. Sucuri
also has an
enterprise-level plan
with customizable features to suit your business needs. Some Akamai
customers believe that their billing practices are deceptive and
that their contracts are confusing.
DDoS Attack Mitigation
Sucuri offers unlimited distributed denial of service (DDoS) attacks
mitigation in all
Web Application Firewall plans. No matter the attack size, type, or duration, Sucuri has built
custom points of presence capable of handling a massive amount of
malicious traffic. Akamai offers DDoS and web application protection
with Kona Site Defender.
Zero-Day Exploit Prevention
Sucuri researchers work night and day to stay on top of new website
threats. In 2018, the Sucuri Firewall successfully protected
websites from 99% of zero-day vulnerabilities. This type of security
flaw is not known to software developers, meaning that security
patches aren’t available. Despite this, the Sucuri Firewall blocks
the vast majority of these exploitation attempts. Akamai also offers
protection against previously disclosed website threats.
Unlimited Malware Removal Requests
Sucuri offers unlimited malware removal in all
Website Security Platform plans. This includes automated cleanup, manual inspection, and a
complete report of the quarantined files. Sucuri security analysts
will clean your website and escalate emerging threats to our
research department. Akamai does not offer malware removal services.
