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Getting started is simple; it consists of 5 steps. Each one is important, so be sure to read them, and if you have any questions just let us know at email@example.com.
1. Purchase a Plan
First, pick a plan that best suits your needs. Remember to get a plan that covers the number of sites on a server to help reduce the reinfection risk. Sign up here. If you decide to upgrade to a different plan to cover more sites just submit a ‘general’ ticket and we’ll take care of it.
2. Add Your Websites
Once you’re signed up you need to add a site to be monitored. It takes 60 minutes for the site to be added to the scan cycle and start monitoring for changes. The one stipulation is that you ensure to stay within the number of sites in your plan (see step 1). You have the right to swap out your sites at any time during your subscription.
3. Adjust Monitoring Options
The monitoring options let you choose between the different options and time intervals. Be sure to read our monitoring page to understand each of the options and how they can be of value to you. We do not recommend enabling everything unless you have a clear understanding of what it’s collecting and reporting.
4. Set up Alerts
Monitoring won’t do you much good if you don’t know you have a problem, so be sure to configure your preferred notification mechanism. By default alerts will automatically go to your account email address. You can add more email addresses, or even configure Twitter to be notified via direct messages.
5. Malware Removal Ticket
This is probably the most important step. If you do find that your site is affected by malware be sure to submit a malware request ticket so that we can begin the remediation process.