Web Professional Security Survey 2020
How agencies approach website security and protect their clients’ websites
For professionals who help clients establish a presence online, the subject of website security often flies under the radar. It’s a specific niche and one that many web professionals often avoid.
To cast light on the subject, this year we look at insights from more than 200 web professionals — including web designers, developers, freelancers, and marketing agencies. Their answers produced statistics related to:
- Choosing service providers
- Approaches to website security
- Service offerings and tools
- Planning for hacks and attacks
The term “web professional” loosely refers to individuals and organizations that provide services online, including:
- Website developers and designers
- Marketing agencies and SEO
- Brand reputation agencies
- Web hosting providers
- Managed service providers (MSPs)
A closer look at the web professionals
Individuals responding to our survey held decision-making roles, either as a solo entrepreneur or with a business or nonprofit. Nearly 34% of respondents indicated they owned or held a partnership in a small business. More than 38% said they developed websites for clients, either as a freelancer or the owner of an agency.
The scope of their work varied. More than half of our respondents (51.4%) worked on a smaller scale, indicating they handled fewer than eight websites in the past year. About 28% of respondents were midsize operations, with between eight and 50 sites last year. Larger operations, with 51 to 100+ websites, accounted for just over 10% of responses.