The Best Website Security Services for Agencies and Web Professionals 2020

Find the right website security provider for your customers.

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Why is it important to offer website security to your customers?

A website security service protects your clients’ brand reputation and audience from being exploited. Clients trust you to keep them secure, and you should be prepared to act quickly in the event of a security incident. Small blogs and business websites are no exception; hackers will exploit any opportunity to steal traffic, data, and server resources.

Taking steps to monitor and defend your clients’ websites beforehand is much easier than dealing with a hacked website. It’s also important to have an emergency response plan in the event of a data breach or compromise. We encourage you to research your options and use this guide to choose the best website security solution for your customers.

Who is responsible for website security?

The website owner is ultimately responsible for the availability, integrity, and confidentiality of their website content and visitor interactions. Agencies and web professionals share this responsibility to protect their business. As a web pro, your time and hard work is on the line if a website gets hacked, but you can prevent disaster for clients and increase their loyalty. You can save the day!

This doesn’t mean you need to do it alone. You can partner with service providers who function as an extension of your team. The most important thing you can do is to take preventive measures and prepare for the unexpected.

Benefits of Having a Website Security Provider

Make your customer feel safe with the right website security service provider.

1. Detect Security Issues

If your customer’s website has been hacked, they would want to be the first to know it. An intrusion detection platform (IDS) will continuously monitor sites looking for indicators of compromise (IoC). This includes malicious changes to a website content, files, and database. A good website security scanner will alert if a site is blocklisted by search engines or suffering downtime and can detect changes to DNS or SSL records.

2. Prevent a Future Hack

A website firewall keeps websites protected against brute force attacks, data breaches, and attempts to inject content into a web server. A complete website security system will offer a firewall that virtually patches security holes and hardens server settings. By detecting and blocking known hacking methods and behaviors, you can preserve your customer websites’ integrity and avoid a security incident.

3. Incident Response

If your customer’s website has been taken down or hacked with harmful content, it helps to have an incident response team on hand. With professional security analysts and malware removal tools, a hacked site can be recovered with minimal disruption. A reliable website security team also gives you peace of mind when you have security questions or concerns about your customers’ websites.

4. Disaster Recovery

In order to ensure the availability of your customers’ websites, it’s critical to have a backup plan. Even if a website is secure, a misconfiguration or mistake can lead to data loss. Only a backup can save the day if custom files are overwritten or tampered with. A website security provider can offer secure remote storage, automatic backup scheduling, and an easy recovery process.

5. Performance Optimization

It’s important to consider how a website security system might impact performance. Fortunately, plenty of website firewalls include a content delivery network (CDN) that stores copies of your website in multiple locations for faster global access. This speeds up your customers’ websites and keeps visitors happy while reducing the load on the web server.

Choosing a Website Security Provider for your Customers

When you’re choosing a website security provider for your customers, it’s important to look at the key points that signal a good fit. Let’s take a look at these:

  1. Level of Support. Ask about the SLA or response time you can expect in the event of an emergency. You should consider whether you will require customization, setup, or troubleshooting. Read reviews or see a preview of the customer experience.

  2. Logging and Reporting. Investigation of a security incident is easier with access to detailed logs and audit trails. Talk with website security vendors about out what is possible, how reports are accessed, and whether the platform integrates with your SIEM system or security operations team.

  3. Compatibility and Deployment. Make sure that any website security provider you choose is compatible with your customers’ CMS and server software. This also includes concerns about server resources and bandwidth allocation. Ideally, you should understand what you are getting into when it comes to deployment and activation.

  4. Customization Requirements. If your customers’ websites require custom rule sets, load balancing, or high availability, discuss this with your website security provider. You may also want to ask about uptime guarantees, allowlisting and blocklisting, and any advanced security settings.

  5. Total Cost. Price is always a factor. There may be hidden costs and unexpected fees, not to mention upgrades and upsells. This is especially true when it comes to malware removal services. Make sure your plan covers what you need for support, features, and bandwidth.

  6. Attack Protection. A website security system should include methods to detect and prevent attacks, including signature and behavior analysis. You may want to ask website security providers about the false positive/negative rate, how often it blocks zero-day vulnerabilities, bandwidth limitations, and the number of global points of presence (PoP).

  7. SSL Support and Monitoring. If you have SSL/HTTPS on your website already, make sure the website firewall will support your existing certificate. HTTPS is automatically enabled on the Sucuri Firewall servers for users who do not have a certificate. A good monitoring system will also be able to tell you if your SSL records change.

  8. Monitoring and Detection. A good website monitoring system will include continual supervision of your website activity logs, and content changes. Explore the alerting and reporting options of potential vendors. Ask whether they provide remote and server-side scanners and if they can monitor changes to DNS records, core files, and SSL certificates.

  9. Industry Research. To stay ahead of emerging cybersecurity threats takes constant work. Malware analysis and vulnerability research should be important to any website security provider. It’s also good to know whether the company specializes in a website software or CMS.

  10. Page Speed. When activating a website firewall, most providers will offer a CDN, caching, and compression that can be fine-tuned to suit a website’s needs. These performance options allow visitors to access a cached version of your website stored in different locations so your website is faster and more secure.

Top Agency Website Security Providers Compared

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30-Day Guarantee

Sucuri WEBArx Sitelock Malcare GetAstra
Number of Websites 10+ 50+ 1 20 1
Number of Web Pages per Site Unlimited
Support
HTTPS/SSL via WAF Yes
SSL Certificate Support Yes Yes
Sucuri Dashboard API Yes
Multi-tenancy Yes
Dedicated Account Management Yes Yes Yes
Customer Support Yes Yes Yes Yes Yes
Monitoring and Detection
Security Scans Yes Yes Yes Yes Yes
Malware Detection Yes Yes Yes
Security Anomaly Detection Yes Yes Yes Yes
Blocklist Monitoring Yes Yes Yes
File Change Detection Yes Yes
DNS Monitoring Yes
SSL Monitoring Yes Yes
Instant Notifications Yes Yes
Log Correlation Integration (SIEM) Yes
Protection
Bandwidth Limit Unlimited
Web Application Firewall (WAF) Yes Yes Yes Yes
Intrusion Detection System (IDS) Yes
DDoS Attack Mitigation Yes Yes
Brute Force Protection Yes Yes
Black Hack Attempts Yes Yes Yes
Prevent Zero-day Exploits Yes Yes
Protected Pages Yes Yes Yes
Heuristic Correlation Engine Yes
Load Balancing / Failover Yes
Dedicated Network Resources Yes
Custom Firewall Block Page Yes Yes
Enterprise DDoS Support Yes
Response
Hack Cleanup & Malware Removal Yes Yes Yes Yes
Malware Removal Request Yes Yes Yes Yes Yes
Blocklist Warning Removal Yes Yes Yes Yes
Security Analyst Escalation Yes
Full Website Clean up Yes Yes Yes Yes
Backdoor Removal Yes Yes Yes
Quarantined Backups Yes
Post-Cleanup Report Yes
Full Log and Incident Review Yes Yes Yes
Root Cause Follow Up Yes
Performance
Global Anycast CDN Yes Yes
Fast Page Speed Yes Yes
Reduced Server Load Yes Yes
Smart Caching Options Yes Yes
Comparison Pages Sucuri vs. WEBArx Sucuri vs. Sitelock Sucuri vs. Malcare Sucuri vs. GetAstra

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Why Choose Sucuri?

What makes Sucuri the best website security provider for agencies, developers, and web pros?

Scalable Plan for Web Pros

As a provider, we understand website security is important – but so is cost. We have volume discounts for as few as 10 sites a month. You can add and remove websites as you need each month. We offer customized onboarding, education, and a dedicated account specialist for agency plans.

A Safe Internet is Our Mission

The Sucuri SiteCheck Scanner automatically scans for hacks and malware. Our guides provide additional help to prevent or fix website hacks on your own. Read how our customers have used us through the years, which has given us over 70 customer studies.

Our solutions address today’s security incidents and tomorrow’s threats.

Custom Solutions & Partnerships

Website security for large organizations, web professionals, and partners.

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